All orders are subject to a handling period before shipment, usually 1 – 3 business days.

You will then receive notification of shipment with full tracking information. In many instances, to save you money, we are shipping directly from the manufacturer. Please allow 5-10 business days to receive your order, delivery times may vary depending on your country and product location.

Orders may be cancelled if they have not been processed and shipped. After they have been processed they may not be cancelled.

Please make sure to provide the correct shipping address. kidospace cannot be held responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will be responsible for any additional shipping fees incurred to ship to the correct address.

In some cases, international shipments will require import/customs taxes be paid. These will be the responsibility of the buyer under ALL CIRCUMSTANCES. kidospace will not be held responsible for customs taxes.

Customer Service Available:
Mon to Fri. 9:00-18:00, GMT+ 08:00

MessagerIf you have any questions,Feel free to Contact Us!
Email us directly and we will reply within 24 hours. Our e-mail address is

Office UK : 79 Clarence St, Cheltenham GL50 3LB, United Kingdom

Office USA : 1635 Curtner Ave, San Jose, CA 95125, United States

Phone : +44 227-355-3359