The Diversity Best Practices Inclusion Index provides information to help organizations understand gaps in demographic representation, and is a strategic road map to drive internal change to find and implement D&I solutions. This year, the number of participants increased by 24 percent, with 184 sharing their data. They were scored in three areas: best practices in recruitment, retention and advancement of people from underrepresented groups—women, racial/ethnic minorities, people with disabilities, and lesbian, gay, bisexual, transgender and queer (LGBTQ) people; creating an inclusive culture through leadership, accountability, communications and employee engagement; and workforce demographic data. We assess the demographic data for gender and race/ethnicity for management and more-senior positions. That’s because diversity in representation is one of the best ways to assess outcomes of D&I initiatives.
The Working Mother Research Institute determined that 98 organizations scoring 60 percent and above should be recognized for their high-quality diversity and inclusion work, and named them Diversity Best Practices Inclusion Index members. American Airlines has been named a member of the Inclusion Index.